Anonymous
map-marker Jacksonville, Florida

I didn't get anything resolved. I got stuck with what I had and no other explanation was given to me.

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I got stuck paying something that was worth 10% now I'm paying 90% more on the electricity bill and I was paying a couple years ago before the Solar panel was added to

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Anonymous
map-marker Las Vegas, Nevada

Install

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Updated by user Sep 20, 2024

Customer service worked out. If you are going to go with them, do a detailed review of contract and have some patience.

Original review Sep 14, 2024

The company flaked on finishing up my install for 4 months. Did a lot of BS with what i could save.

Big players. I def should of gone with another company.

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User's recommendation: Turn away

Jezel Cxj

Checking my autopay

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Checking my autopay. It was correct.

Staff did a great job. Great to work with.

That $10 was deducted. All good

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Preferred solution: Nothing. All good

Iris B Odz

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Verified Reviewer

Request paper copy of contract for taxes.

Request paper copy of contract for taxes for the rebate. Also have not seen a reduction in light bill possibly system is not working properly

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Omar A Tmr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake City, Florida

Called customer service to get my order finished. Solar panels are not completely installed.

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Momentum solar - Called customer service to get my order finished. Solar panels are not...

Twenty one solar panels were installed three months ago but they were not connected to the local power grid. We have been waiting for the parts and final inspection.

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Pros:
  • Good company
Cons:
  • Does not communicate well with customers

Preferred solution: Closure.

User's recommendation: Call customer service right away.

Theodora P Hyj

I can’t give a review while my issue is not attended to?????

I have not gotten any break with my solar my bill hero's going up .don't know even the solar works I need to talk to sobeone please. Sorry I am too upset I cant even type.

I had the solar since 2020 n my electric bill keeps going up. Can someone please call me at 1 (43*) ***-****?

To rectify this situation? Thx .

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Omar A Rky

Need Solar Panel connected with FPL

Solar panels have been on the roof for two and a half months waiting on part from Momentum to finalize the hookup with FPL power company. Were already paying for the solar system and nothing is working. Thanks to Arianna in customer service I now have a repair date.

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Loss:
$32000
Pros:
  • Clean energy
Cons:
  • Waiting for final inspection

Preferred solution: System connection with the power company FPL

User's recommendation: Don’t use Momentum Solar.

Lenny G Qld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orange, California

Roof leak

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Momentum solar - Roof leak
Momentum solar - Roof leak - Image 2
Momentum solar - Roof leak - Image 3
Momentum solar - Roof leak - Image 4

I have a new roof before getting their solar now it's leaking in my children room now going to cost me thousands to fix roof replace floor and ceiling!!! I want my money back and take back your crap solar with it.

I don't want to pay a dime anymore.

I want to go with someone else. I hope your company goes under!!!

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Loss:
$10
Cons:
  • Workman ship
  • Labors
  • Customer service

Preferred solution: Full refund

Anonymous
map-marker Houston, Texas

I have momentum solar to.

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Last year I put my solar, when they told me I need only pay connection charge for my electricity but the last month. My electricity bill is $111.

I call the moment. Im so long now they say blah blah blah blah blah blah

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Anonymous
map-marker Webster, Massachusetts

Been waiting 8 months

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Been waiting 8 months still not on calling solve it 7 if I dont get my building inspection by next friday

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Anonymous
map-marker Webster, Massachusetts

Been waiting 8 months

Been waiting 8 months still no solar what the *** my neighbors got theirs running in 2 months wish I used their compamy

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Anonymous
map-marker Orlando, Florida

System dont produce enough energy

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Im not happy with the company at all .My panels don't produced enough energy and still paying 2 invoice and the customer service is a completely scam The only service who works perfect is the billing department the rest is a completely scam

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User's recommendation: I don't recommended this company to anybody

Anonymous
map-marker Orlando, Florida

System dont produce enough energy

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I'm not happy with momentum solar .Mission impossible to talk with a representative in Florida even in New Jersey

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Bency M

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Verified Reviewer

Talking a person

Need for documentation about my solar connection. My documents is missing so I need a copy of my documentation

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Preferred solution: I lost my momentum agreement document so I need a copy of the contract

Marcia J Mjl
map-marker South Plainfield, New Jersey

Bad customer service and inefficient tech support

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We have 47 solar panels that dont work, high electric bill is the only reason we found out. Customer service and tech support was awful and kept transferring to other areas.

Now want to bill us for technicians to come out. Panels have been up just over three years.

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Cons:
  • Tech support

Preferred solution: Issues resolved without another huge cost

User's recommendation: Not worth the exorbitant cost

Eliaz Ogs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Torrington, Connecticut

Call me

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DFailed inspection to have utility change out meter. Company has rep on site at time of inspection do they are fully versed and knowledges on the fail and why.

The company is still actively seeking to have Eversource schedule the meter fully knowing they cant bc inspections failed. Momentum has zero communication skill

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User's recommendation: Don’t use momentum

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